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How to Configure Cancellations for WordPress Events?

Quick Overview

  1. EventPrime Menus > Events
  2. Events > Events Settings > Bookings
  3. Under Bookings, locate the Allow Cancellations option and enable it. Once enabled, users will be able to cancel their bookings.


In the fast-paced world of Event planning, flexibility is key. Allowing users to cancel their Event bookings not only adds convenience but also enhances the overall user experience. In this guide, we’ll walk you through the process of enabling the cancellation feature for your Events using EventPrime.

Accessing EventPrime and Navigating to Events

To get started, log into your WordPress Dashboard and locate the EventPrime menu. Click on Events to access the list of your scheduled Events.

EventPrime Menu
EventPrime Menu

Choosing and Accessing a Specific Event

Scroll through the list of Events and select the specific one for which you want to allow cancellations.

EventPrime > Events
EventPrime > Events

Navigating to Event Settings

Once you’ve selected the desired Event, access its Event Settings. Now, navigate to the booking section and scroll down to find the Allow Cancellations option.

Event Settings > Allow Cancellations
Events > Event Settings > Allow Cancellations

Once you’ve enabled the cancellation option, it will become available on the booking details page.

Accessing the Cancellation Option

To access this feature, go to your account area on frontend. In the Coming Up section, you will find a list of upcoming Events. Click on Booking Details for the Event you’re interested in.

Frontend > User Profile
Frontend > User Profile

On the Booking Details page, you will now see the Cancel Booking option.

Booking Details Page
Booking Details Page


In conclusion, having ability to cancel their Event bookings is a crucial step toward creating a user-centric Event management system. By following the outlined steps and understanding the process of the cancellation feature, both Event Organizers and attendees can benefit from a more flexible and enjoyable experience.

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