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Activating EventPrime Licenses

A Step-by-Step Guide

Step 1: If you haven’t already, please visit our official EventPrime website and proceed to purchase either the Premium Bundle or the specific extension you wish to use. If you have already purchased one or more EventPrime extensions, skip to Step 3.

Step 2: Upon successful checkout, you will be redirected to the order confirmation page. Here, you will find the License Keys for all the extensions you had in your cart.

Order confirmation page appears after successful checkout.

Step 3: Alternatively, you can access your License Key by visiting the Orders page. To do this, log in to your account and click on My Account. In this section, you will find several options, including View Details and Downloads and View Licenses.

My Account page displaying various orders.

Step 4: By selecting View Licenses, you will be presented with a list of all the extensions in your order, along with their respective License Keys. You can access the license key for a specific extension by clicking on the key icon located under the corresponding entry in the table.

View Licenses link takes you to license management view.

Step 5: Now, to activate the purchased extension on your website, click on the Settings menu item in EventPrime admin menu. Navigate to the License tab on this page. Here, enter the license key you obtained from the EventPrime website for the extension you purchased. After adding the key, you will see a new button Activate License. Click on the button, and validity of the license key will appear in the Validity column.

Please note, if you have purchased Premium Bundle, you will need to enter individual license keys for each extension.

By following these steps, you will successfully activate your EventPrime License Key and unlock the full potential of the extension on your website.

Thank you for choosing EventPrime, and we wish you a seamless and successful event management experience. If you encounter any difficulties or have further questions regarding the licensing process or the usage of EventPrime Extensions, don’t hesitate to reach out to our support team. We are here to assist you and ensure that you have a satisfactory experience with our products.

10 thoughts on “Activating EventPrime Licenses”

    1. Hello,

      Our apologies for the inconvenience caused.

      We would like to bring to your attention that we recently migrated the products to dedicated sites to allow for better license management. You may access the latest updates as follows:

      1. Visit the dedicated site for EventPrime at https://theeventprime.com/
      2. Navigate to the “My Account” section on the website.
      3. Log in using your credentials (Username or Password).
      4. Click on the “Orders” tab to view your purchase history.
      5. Locate the specific order for EventPrime Business and click on “View Order Details.”
      6. Within the order details, you’ll find the option to download the purchased extensions and view your license key.

      If you need any further clarification, please don’t hesitate to reach out to us.
      Always happy to help!

  1. I’ve gone through this convoluted process multiple times having purchased a bundle of plugins from you and I still cannot access my license keys.

    1. Hello,

      Our apologies for the inconvenience caused.

      We would like to bring to your attention that we recently migrated the products to dedicated sites to allow for better license management. You may access the latest updates as follows:

      1. Visit the dedicated site for EventPrime at https://theeventprime.com/
      2. Navigate to the “My Account” section on the website.
      3. Log in using your credentials (Username or Password).
      4. Click on the “Orders” tab to view your purchase history.
      5. Locate the specific order for EventPrime Business and click on “View Order Details.”
      6. Within the order details, you’ll find the option to download the purchased extensions and view your license key.

      If you need any further clarification, please don’t hesitate to reach out to us.
      Always happy to help!

      1. Hi,

        I have the same issue. My license key for “EventPrime Extended” is no an option in the dropdown to activate. Tried all possible bundles and products from the drop down, but none activates my license again. It all worked fine until the 31st of January.
        Raised a support ticket already.

        Please let me know urgently how to activate my license, thank you!
        Oliver

        1. Hello Oliver,

          Thank you for using EventPrime!

          We’re happy to share that we’ve received this inquiry via our support forum, and it has been successfully resolved by our team..

          If you have any further questions, please feel free to contact us.
          We are always here to assist you.

  2. I went through these steps to activate the free version. The validity is not showing. Further the test event we added to the site does not populate into the events page. If we can test this system out we will be purchasing premium features.

    1. Hello Paul,

      You will get all of your extensions from your EventPrime account. Login to your EventPrime account from here.

      After login you will see your order details. Click on the ‘View Details and Downloads’ link. On the next page you will get all of your extensions and their license keys.

      Click on the extension and the .zip file will be available to download. Upload it to your plugin’s area and activate it.

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